Shipping policy

Shipping Policy

We know you're excited to receive your order, and we’re committed to getting it to you as quickly as possible!

Processing Time

All orders are processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Options & Rates

We offer flat-rate shipping to keep costs simple and predictable:

  • Standard Shipping for one game – A flat rate of $6.50 (delivery times vary by location).
  • Express Shipping for one game – A flat rate of $12 for faster delivery.

If ordering more than one game, flat-rate shipping prices will increase. 

We select the best carrier (USPS or UPS) based on your location and shipping speed. Even if the actual shipping cost is higher, you’ll only pay the flat rate shown at checkout—we cover the difference.

Lost or Delayed Packages

Once your package has been shipped, we are not responsible for delays or lost items caused by the carrier. If you experience any issues, please reach out to the carrier directly with your tracking number.

If you have any questions about your order, feel free to contact us at hello@preferencesgame.com.